Privacy Policy

This Privacy Policy describes how Roamwithpaws (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information:
• Name
• Shipping address
• Billing address
• Phone number
• Email address
• Payment information (processed securely by third-party gateway)

Order Information:
Information related to orders and transactions including products purchased.

Device Information:
• IP address
• Browser type
• Operating system
• Cookies and usage data

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Communicate about orders and deliveries
• Improve website performance and user experience
• Send promotions and marketing (with consent)
• Prevent fraud and secure payments

3. Sharing Your Information

We do not sell or rent personal information.

We may share data with trusted service providers such as:

• Payment processors
• Shipping carriers
• Analytics tools
• Marketing platforms (with consent)

These partners use data only as required to perform their services.

4. Payment Security

All payments are processed through secure, encrypted gateways. We do not store full credit card details on our servers.

5. Cookies & Tracking

We use cookies to:

• Improve browsing experience
• Analyze performance
• Personalize content and offers
• Remember preferences

Cookies can be disabled through browser settings, though some features may not function properly.

6. Email & Marketing Opt-In

Marketing emails or promotions are only sent if you voluntarily subscribe.
You may unsubscribe at any time.

7. Data Retention

Order information may be retained for internal records unless deletion is requested.

8. Age Restrictions

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

9. Your Rights

Depending on your region, you may have rights to:

• Access your data
• Correct inaccurate information
• Request deletion
• Opt-out of marketing messages
• Request data portability

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

11. Policy Changes

We may update or modify this Privacy Policy periodically. Revised versions will be posted on this page.